<?xml version="1.0" encoding="UTF-8"?> <rss version="2.0" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:wfw="http://wellformedweb.org/CommentAPI/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:sy="http://purl.org/rss/1.0/modules/syndication/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" ><channel><title>GainesvilleComputer.com &#187; Blog</title> <atom:link href="http://www.gainesvillecomputer.com/blog/feed" rel="self" type="application/rss+xml" /><link>http://www.gainesvillecomputer.com</link> <description>Computer Repair, Web Design, and IT Service</description> <lastBuildDate>Wed, 18 Jan 2012 20:15:29 +0000</lastBuildDate> <language>en</language> <sy:updatePeriod>hourly</sy:updatePeriod> <sy:updateFrequency>1</sy:updateFrequency> <item><title>Access Wikipedia during blackout</title><link>http://www.gainesvillecomputer.com/blog/access-wikipedia-during-blackout.html</link> <comments>http://www.gainesvillecomputer.com/blog/access-wikipedia-during-blackout.html#comments</comments> <pubDate>Wed, 18 Jan 2012 20:15:29 +0000</pubDate> <dc:creator>Kevin Hart</dc:creator> <category><![CDATA[Blog]]></category> <category><![CDATA[Access Wikipedia]]></category> <category><![CDATA[Adblock]]></category> <category><![CDATA[Amp]]></category> <category><![CDATA[Banner]]></category> <category><![CDATA[Blackout]]></category> <category><![CDATA[Browser]]></category> <category><![CDATA[bypass]]></category> <category><![CDATA[call]]></category> <category><![CDATA[English Wikipedia]]></category> <category><![CDATA[Enwiki]]></category> <category><![CDATA[Hp]]></category> <category><![CDATA[ly]]></category> <category><![CDATA[Meta]]></category> <category><![CDATA[Pipa]]></category> <category><![CDATA[piracy]]></category> <category><![CDATA[Politicians]]></category> <category><![CDATA[Sopa]]></category> <category><![CDATA[trick]]></category> <category><![CDATA[Use Adblock Plus]]></category> <category><![CDATA[user]]></category> <category><![CDATA[Wikimedia]]></category> <category><![CDATA[Wikipedia]]></category> <category><![CDATA[workaround]]></category><guid isPermaLink="false">http://www.gainesvillecomputer.com/?p=699</guid> <description><![CDATA[a simple trick to access wikipedia during the blackout]]></description> <content:encoded><![CDATA[<p>Need to access wikipedia despite the <a href="http://www.gainesvillecomputer.com/tag/blackout" class="st_tag internal_tag" rel="tag" title="Posts tagged with Blackout">blackout</a>? Use <a href="http://www.gainesvillecomputer.com/tag/adblock" class="st_tag internal_tag" rel="tag" title="Posts tagged with Adblock">Adblock</a> Plus in your favorite <a href="http://www.gainesvillecomputer.com/tag/browser" class="st_tag internal_tag" rel="tag" title="Posts tagged with Browser">browser</a>!</p><p>&nbsp;</p><p>Simply add this filter under adblock options manual filter list:</p><blockquote><p>meta.wikimedia.org/w/index.php?title=Special:BannerLoader&amp;banner=blackout&amp;campaign=English+Wikipedia+Blackout&amp;userlang=en&amp;db=enwiki&amp;sitename=Wikipedia&amp;country=</p></blockquote><p>Refresh and you are ready to rock.</p><p>Now that you&#8217;ve got your wikipedia back it is time to call your politicians and tell them to stop SOPA and PIPA before it destroys the internet!</p> ]]></content:encoded> <wfw:commentRss>http://www.gainesvillecomputer.com/blog/access-wikipedia-during-blackout.html/feed</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item><title>UPS, Acer, The Register and other websites redirected by registrar hack</title><link>http://www.gainesvillecomputer.com/blog/ascio-hack-takes-ups-offline.html</link> <comments>http://www.gainesvillecomputer.com/blog/ascio-hack-takes-ups-offline.html#comments</comments> <pubDate>Sun, 04 Sep 2011 21:28:10 +0000</pubDate> <dc:creator>Kevin Hart</dc:creator> <category><![CDATA[Blog]]></category> <category><![CDATA[Acer]]></category> <category><![CDATA[Appearance]]></category> <category><![CDATA[Ascio Technologies]]></category> <category><![CDATA[Auto]]></category> <category><![CDATA[com]]></category> <category><![CDATA[Corporations]]></category> <category><![CDATA[Credit Card Information]]></category> <category><![CDATA[DNS]]></category> <category><![CDATA[Domain]]></category> <category><![CDATA[Domain Registrar]]></category> <category><![CDATA[end]]></category> <category><![CDATA[Hack]]></category> <category><![CDATA[Hackers]]></category> <category><![CDATA[Hosting Companies]]></category> <category><![CDATA[IE]]></category> <category><![CDATA[Register]]></category> <category><![CDATA[rv]]></category> <category><![CDATA[Sensitive Data]]></category> <category><![CDATA[Servers]]></category> <category><![CDATA[Service]]></category> <category><![CDATA[tech]]></category> <category><![CDATA[United Parcel Service]]></category> <category><![CDATA[update]]></category> <category><![CDATA[Ups]]></category> <category><![CDATA[user]]></category> <category><![CDATA[web]]></category> <category><![CDATA[website]]></category> <category><![CDATA[Whoi]]></category> <category><![CDATA[Whois Records]]></category> <category><![CDATA[XP]]></category><guid isPermaLink="false">http://www.gainesvillecomputer.com/?p=681</guid> <description><![CDATA[It appears that the domain registrar Ascio Technologies has been targeted by a group of turkish hackers. As a result, many websites including those of major corporations including Acer and United Parcel Service are being redirected, giving them the appearance of being hacked. While this does not affect the servers hosting data owned by the affected...]]></description> <content:encoded><![CDATA[<p>It appears that the domain registrar <a href="http://www.ascio.com/">Ascio Technologies</a> has been targeted by a group of turkish hackers. As a result, many websites including those of major corporations including <a href="http://www.gainesvillecomputer.com/tag/acer" class="st_tag internal_tag" rel="tag" title="Posts tagged with Acer">Acer</a> and United Parcel <a href="http://www.gainesvillecomputer.com/tag/service" class="st_tag internal_tag" rel="tag" title="Posts tagged with Service">Service</a> are being redirected, giving them the appearance of being hacked. While this does not affect the servers hosting data owned by the affected companies, it does make it impossible for customers to reach these websites as the whois records are pushed out and DNS providers update their records.</p><p>We expect many more customers to become exposed as these records propagate and warn users not to send sensitive data (such as shipping, customer, or credit card information) to affected providers until this issue is resolved.</p> ]]></content:encoded> <wfw:commentRss>http://www.gainesvillecomputer.com/blog/ascio-hack-takes-ups-offline.html/feed</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item><title>Another CA issues fake google ssl certificate</title><link>http://www.gainesvillecomputer.com/blog/fake-ssl-certificate.html</link> <comments>http://www.gainesvillecomputer.com/blog/fake-ssl-certificate.html#comments</comments> <pubDate>Tue, 30 Aug 2011 12:12:59 +0000</pubDate> <dc:creator>Kevin Hart</dc:creator> <category><![CDATA[Blog]]></category> <category><![CDATA[Activists]]></category> <category><![CDATA[call]]></category> <category><![CDATA[Caution]]></category> <category><![CDATA[Certificate Authority]]></category> <category><![CDATA[Certificates]]></category> <category><![CDATA[chan]]></category> <category><![CDATA[Chrome]]></category> <category><![CDATA[Citiz]]></category> <category><![CDATA[Citizens]]></category> <category><![CDATA[click]]></category> <category><![CDATA[com]]></category> <category><![CDATA[Content Tab]]></category> <category><![CDATA[Diginotar]]></category> <category><![CDATA[Disable]]></category> <category><![CDATA[end]]></category> <category><![CDATA[Firefo]]></category> <category><![CDATA[Firefox]]></category> <category><![CDATA[Google]]></category> <category><![CDATA[IE]]></category> <category><![CDATA[Intention]]></category> <category><![CDATA[Internet Explorer]]></category> <category><![CDATA[Internet Explorer User]]></category> <category><![CDATA[Internet Options]]></category> <category><![CDATA[Iran]]></category> <category><![CDATA[Iranian Citizens]]></category> <category><![CDATA[Iranian Government]]></category> <category><![CDATA[Issuance]]></category> <category><![CDATA[key]]></category> <category><![CDATA[ly]]></category> <category><![CDATA[Monkey]]></category> <category><![CDATA[Monkey In The Middle]]></category> <category><![CDATA[OK]]></category> <category><![CDATA[Passwords]]></category> <category><![CDATA[Recipient]]></category> <category><![CDATA[root]]></category> <category><![CDATA[Root Certification Authorities]]></category> <category><![CDATA[Som]]></category> <category><![CDATA[Ssl Certificate]]></category> <category><![CDATA[Start]]></category> <category><![CDATA[Tool]]></category> <category><![CDATA[update]]></category> <category><![CDATA[user]]></category> <category><![CDATA[XP]]></category><guid isPermaLink="false">http://www.gainesvillecomputer.com/?p=676</guid> <description><![CDATA[Following Comodo&#8217;s improper issuance of certificates to sites such as Google, we have now been made publically aware of the same thing happening at the Certificate Authority diginotar.nl. A certificate for *.google.com was issued, and it appears that the recipient is the Iranian government. It is currently unclear why this certificate was issued, but it is...]]></description> <content:encoded><![CDATA[<p>Following Comodo&#8217;s improper issuance of certificates to sites such as Google, we have now been made publically aware of the same thing happening at the Certificate Authority <a href="http://diginotar.nl">diginotar.nl</a>. A certificate for *.google.com was issued, and it appears that the recipient is the Iranian government. It is currently unclear why this certificate was issued, but it is clear the intention is to use it for a Monkey in the Middle (MITM) attack based on <a href="http://www.google.co.uk/support/forum/p/gmail/thread?tid=2da6158b094b225a&amp;hl=en">first hand reports</a>. Firefox will issue an update shortly that will disable this Certificate Authority to prevent the attack, but in the meantime this can be done manually by following the instructions <a href="http://support.mozilla.com/en-US/kb/deleting-diginotar-ca-cert">found here</a>.</p><p>If you are an <a href="http://www.gainesvillecomputer.com/tag/internet-explorer-user" class="st_tag internal_tag" rel="tag" title="Posts tagged with Internet Explorer User">Internet Explorer user</a> you can remove diginotar certificates using these instructions:</p><blockquote><ol><li>On the <strong>Tools</strong> menu of Internet Explorer, click <strong>Internet Options</strong>.</li><li>On the <strong>Content</strong> tab, click <strong>Certificates</strong>.</li><li>On the <strong>Trusted Root Certification Authorities</strong> tab, click the appropriate certificate, click <strong>Remove</strong>, and follow the instructions on your screen.</li><li>On the <strong>Intermediate Root Certification Authorities</strong> tab, click the appropriate certificate, click <strong>Remove</strong>, and then click <strong>Yes</strong>.</li><li>Click <strong>Close</strong>, click <strong>OK</strong>, and then restart Internet Explorer.</li></ol></blockquote><div>I am told that Chrome will also be issuing an update to remove this CA, but in the meantime you can remove the Diginotar certificates using the instructions <a href="http://googlechrometutorial.com/google-chrome-advanced-settings/Google-chrome-ssl-settings.html">found here</a>.</div><div>This attack appears to be primarily aimed at Iranian citizens and activists, so if you are in <a href="http://www.gainesvillecomputer.com/tag/iran" class="st_tag internal_tag" rel="tag" title="Posts tagged with Iran">Iran</a> please use extra caution as this certificate has been in the wild for some time. It is recommended that you change passwords to your Google accounts as soon as possible.</div> ]]></content:encoded> <wfw:commentRss>http://www.gainesvillecomputer.com/blog/fake-ssl-certificate.html/feed</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item><title>Beware the virus quick fix!</title><link>http://www.gainesvillecomputer.com/blog/beware-fast-virus-removal.html</link> <comments>http://www.gainesvillecomputer.com/blog/beware-fast-virus-removal.html#comments</comments> <pubDate>Tue, 21 Jun 2011 22:23:13 +0000</pubDate> <dc:creator>Kevin Hart</dc:creator> <category><![CDATA[Blog]]></category> <category><![CDATA[cheap virus removal]]></category> <category><![CDATA[Computer Repair Company]]></category> <category><![CDATA[Computer Repair Shops]]></category> <category><![CDATA[Computer Shop]]></category> <category><![CDATA[Countermeasures]]></category> <category><![CDATA[Extortion]]></category> <category><![CDATA[Fly By Night]]></category> <category><![CDATA[Free Computer]]></category> <category><![CDATA[Free Pcs]]></category> <category><![CDATA[gainesville virus removal]]></category> <category><![CDATA[Little Time]]></category> <category><![CDATA[Malware]]></category> <category><![CDATA[New Computer]]></category> <category><![CDATA[quick virus removal]]></category> <category><![CDATA[Remove Virus]]></category> <category><![CDATA[Trojans]]></category> <category><![CDATA[Virus Check]]></category> <category><![CDATA[Virus Computer]]></category> <category><![CDATA[Virus Fix]]></category> <category><![CDATA[Virus Free]]></category> <category><![CDATA[Virus Infection]]></category> <category><![CDATA[Virus Remove]]></category> <category><![CDATA[virus repair gainesville]]></category> <category><![CDATA[Waste Time]]></category><guid isPermaLink="false">http://www.gainesvillecomputer.com/?p=662</guid> <description><![CDATA[I see it every Fall, a new computer repair company starts offering their services on a domain oddly similar to GainesvilleComputer.com. Whether they are trying to &#8216;borrow&#8217; our good reputation or just looking for an extremely long domain name we&#8217;ll never know for certain. What I do know is this: a virus infection can rarely be...]]></description> <content:encoded><![CDATA[<p>I see it every Fall, a new computer repair company starts offering their services on a domain oddly similar to GainesvilleComputer.com. Whether they are trying to <em>&#8216;borrow&#8217;</em> our good reputation or just looking for an extremely long domain name we&#8217;ll never know for certain. What I do know is this: <strong><em>a <a href="http://www.gainesvillecomputer.com/tag/virus" class="st_tag internal_tag" rel="tag" title="Posts tagged with Virus">virus</a> infection can rarely be removed completely in a matter of hours.</em></strong></p><p>Sure, a single virus can be removed very quickly from a computer, but very very few computers are infected with only a single virus.</p><p>Many fly-by-night computer repair shops are happy to come to your dorm, home or business, show you the virus they found in 10 minutes and call the job done. Then two weeks later you are calling them back for another visit because your computer got infected again.</p><h3>Rinse and Repeat.</h3><p>While they might remove a virus in &#8220;between 1 and 4 hours&#8221; it is very rare that a thorough virus check can be completed in that little time. Sure, you can run an automated tool, find a virus and remove it, but what about the rest of the viruses, trojans and <a href="http://www.gainesvillecomputer.com/tag/malware" class="st_tag internal_tag" rel="tag" title="Posts tagged with Malware">malware</a> causing the underlying infection?</p><p>We understand you want your computer returned quickly, but we won&#8217;t let you waste time going back and forth from home to <a href="http://www.gainesvillecomputer.com/tag/computer-shop" class="st_tag internal_tag" rel="tag" title="Posts tagged with Computer Shop">computer shop</a> for the same infection. It isn&#8217;t fair to you!</p><p>We won&#8217;t guarantee you a virus free computer in under four hours, and we don&#8217;t try to remove a virus for $25 and send you on your way.</p><p>What we do is carefully check your machine using <span style="text-decoration: underline;">multiple methods</span> to be sure your computer is completely free of malware, spyware, trojans, badware, adware, viruses, extortion ware and much more. Then we harden your computer with effective countermeasures to help protect you in the future.</p><p>It might take us overnight instead of an hour, but when we are done we have happy customers that have truly virus-free PCs.</p> ]]></content:encoded> <wfw:commentRss>http://www.gainesvillecomputer.com/blog/beware-fast-virus-removal.html/feed</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item><title>Google breaks Doubleclick and Adsense during Google Apps infrastructure transition</title><link>http://www.gainesvillecomputer.com/blog/google-breaks-doubleclick-and-adsense-during-google-apps-infrastructure-transition.html</link> <comments>http://www.gainesvillecomputer.com/blog/google-breaks-doubleclick-and-adsense-during-google-apps-infrastructure-transition.html#comments</comments> <pubDate>Fri, 20 May 2011 16:17:52 +0000</pubDate> <dc:creator>Kevin Hart</dc:creator> <category><![CDATA[Blog]]></category> <category><![CDATA[Access Password]]></category> <category><![CDATA[Adsense]]></category> <category><![CDATA[Apps]]></category> <category><![CDATA[Ask Google]]></category> <category><![CDATA[Business Customer]]></category> <category><![CDATA[Cloud]]></category> <category><![CDATA[com]]></category> <category><![CDATA[Contact Forms]]></category> <category><![CDATA[Definitive Solution]]></category> <category><![CDATA[Domain]]></category> <category><![CDATA[Doubleclick]]></category> <category><![CDATA[Email Address]]></category> <category><![CDATA[error]]></category> <category><![CDATA[Google]]></category> <category><![CDATA[Google Apps]]></category> <category><![CDATA[gtempaccount]]></category> <category><![CDATA[Inconvenience]]></category> <category><![CDATA[Infrastructure]]></category> <category><![CDATA[Infrastructure Transition]]></category> <category><![CDATA[Leaves]]></category> <category><![CDATA[new infrastructure]]></category> <category><![CDATA[problem]]></category> <category><![CDATA[Publishers]]></category> <category><![CDATA[Reset Password]]></category> <category><![CDATA[Running]]></category> <category><![CDATA[Scary]]></category> <category><![CDATA[Small Business]]></category> <category><![CDATA[Support Forum]]></category> <category><![CDATA[Transition]]></category> <category><![CDATA[unauthorized]]></category> <category><![CDATA[Unauthorized Access]]></category><guid isPermaLink="false">http://www.gainesvillecomputer.com/?p=616</guid> <description><![CDATA[A number of Google Apps customers are experiencing problems accessing Google Adsense or Doubleclick services after their accounts have been migrated or transitioned to the new Google Apps infrastructure.  This problem leaves users with no place to turn and no resolution in sight with disturbing messages like: Unauthorized Access We apologize for the inconvenience, but...]]></description> <content:encoded><![CDATA[<p>A number of Google Apps customers are experiencing problems accessing Google Adsense or Doubleclick services after their accounts have been migrated or transitioned to the new Google Apps infrastructure.  This problem leaves users with no place to turn and no resolution in sight with disturbing messages like:</p><blockquote><p><strong>Unauthorized Access</strong><br /> We apologize for the inconvenience, but you are not authorized to visit this page. If you believe this is an error, please contact your account manager.</p></blockquote><p>and</p><blockquote><p>Error: This Google account isn&#8217;t enabled for AdSense. Please sign up for an AdSense account.</p></blockquote><p>If you are a Doubleclick for Publishers or Doubleclick for Small <a href="http://www.gainesvillecomputer.com/tag/business-customer" class="st_tag internal_tag" rel="tag" title="Posts tagged with Business Customer">Business customer</a>, this can be both frustrating and scary, since it tells you to contact yourself. &#8220;What happened to my account?&#8221; you may ask.  Searching the Google Support forum or contacting Doubleclick through their various contact forms yields no results, but don&#8217;t panic! we have a solution that might just get you back up and running again!</p><p>The problem seems to stem from the temporary accounts that were created during the <a href="http://www.gainesvillecomputer.com/tag/transition" class="st_tag internal_tag" rel="tag" title="Posts tagged with Transition">transition</a> failing to migrate, even after you get the message that the domain&#8217;s <a href="http://www.gainesvillecomputer.com/tag/transition" class="st_tag internal_tag" rel="tag" title="Posts tagged with Transition">transition</a> is complete and all conflicting accounts have been resolved.</p><p>While there is no definitive solution at this point, your best shot is to use the Google account <a href="https://www.google.com/accounts/recovery">recovery page</a> and enter your temporary email address. This address is setup as <em>username</em>%<em>domain</em>.<em>tld</em>@<a href="http://www.gainesvillecomputer.com/tag/gtempaccount" class="st_tag internal_tag" rel="tag" title="Posts tagged with gtempaccount">gtempaccount</a>.<a href="http://www.gainesvillecomputer.com/tag/com" class="st_tag internal_tag" rel="tag" title="Posts tagged with com">com</a>, so for example if your email before was bob@corporation.net you would enter bob%corporation.net@<a href="http://www.gainesvillecomputer.com/tag/gtempaccount" class="st_tag internal_tag" rel="tag" title="Posts tagged with gtempaccount">gtempaccount</a>.com. When prompted claim that you can in fact receive email at that address. You should in now receive a reset password to your normal email address which you can use with the @<a href="http://www.gainesvillecomputer.com/tag/gtempaccount" class="st_tag internal_tag" rel="tag" title="Posts tagged with gtempaccount">gtempaccount</a>.com login to access adsense and doubleclick. This new password should not affect your Google Apps password at all. Once you are logged in to Doubleclick, you should be able to add your original email address back into the system.</p><p>Good luck, and let me know how it goes!</p> ]]></content:encoded> <wfw:commentRss>http://www.gainesvillecomputer.com/blog/google-breaks-doubleclick-and-adsense-during-google-apps-infrastructure-transition.html/feed</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item><title>Malware wave hits macintosh</title><link>http://www.gainesvillecomputer.com/blog/malware-wave-hits-macintosh.html</link> <comments>http://www.gainesvillecomputer.com/blog/malware-wave-hits-macintosh.html#comments</comments> <pubDate>Thu, 19 May 2011 14:52:08 +0000</pubDate> <dc:creator>Kevin Hart</dc:creator> <category><![CDATA[Blog]]></category> <category><![CDATA[Antivirus]]></category> <category><![CDATA[Apple Icon]]></category> <category><![CDATA[Apple Support]]></category> <category><![CDATA[Apple Web]]></category> <category><![CDATA[apple web security]]></category> <category><![CDATA[Attempt]]></category> <category><![CDATA[Computer Apple]]></category> <category><![CDATA[Computer Checks]]></category> <category><![CDATA[DockDock (Mac OS X)]]></category> <category><![CDATA[Double Click]]></category> <category><![CDATA[Face Icon]]></category> <category><![CDATA[First Option]]></category> <category><![CDATA[Happy Face]]></category> <category><![CDATA[Instances]]></category> <category><![CDATA[Left Pane]]></category> <category><![CDATA[mac]]></category> <category><![CDATA[macdefender]]></category> <category><![CDATA[Macintosh]]></category> <category><![CDATA[Macintosh Apple]]></category> <category><![CDATA[macprotector]]></category> <category><![CDATA[Malicious Programs]]></category> <category><![CDATA[Malware]]></category> <category><![CDATA[Nude Photos]]></category> <category><![CDATA[osx]]></category> <category><![CDATA[porn]]></category> <category><![CDATA[Power Button]]></category> <category><![CDATA[Running Programs]]></category> <category><![CDATA[Security Patch]]></category> <category><![CDATA[Shift Key]]></category> <category><![CDATA[Software Installers]]></category> <category><![CDATA[Start In Safe Mode]]></category> <category><![CDATA[Support Document]]></category> <category><![CDATA[System Software Updates]]></category> <category><![CDATA[Trash]]></category> <category><![CDATA[trojan]]></category> <category><![CDATA[Virus]]></category> <category><![CDATA[Web Security]]></category><guid isPermaLink="false">http://www.gainesvillecomputer.com/?p=610</guid> <description><![CDATA[Update: Apple has released security update 2011-003 which should remove most instances of this malware automatically. Details about the removal process provided by this security patch can be found here. You should receive this update automatically the next time your computer checks for system software updates. In addition, Apple Support document HT4650 outlines Apple&#8217;s recommended...]]></description> <content:encoded><![CDATA[<blockquote><h2>Update:</h2><p>Apple has released security update<a href="http://support.apple.com/kb/HT4657"> 2011-003</a> which should remove most instances of this malware automatically. Details about the removal process provided by this security patch can be found <a href="http://support.apple.com/kb/HT4651">here</a>.</p><p>You should receive this update automatically the next time your computer checks for system software updates.  In addition, Apple <a href="http://www.gainesvillecomputer.com/tag/support" class="st_tag internal_tag" rel="tag" title="Posts tagged with support">Support</a> document <a href="http://support.apple.com/kb/HT4650">HT4650</a> outlines Apple&#8217;s recommended removal method for these malicious programs if you still need to remove it manually for some reason.</p></blockquote><p>While it is more of a trick than a virus, many users are <a href="https://discussions.apple.com/thread/3029292?start=0&amp;tstart=0">reporting infections</a> by malware known as &#8220;macdefender&#8221; or &#8220;macprotector.&#8221; This software currently requires an administrator username and password before it can be installed, and results in nude photos for pornagraphic website appearing on the user&#8217;s computer.  This infection usually begins with a user visiting an infected website and being prompted that &#8220;To help protect your computer, Apple Web Security have detected Trojans and<a href="http://www.zdnet.com/blog/bott/what-a-mac-malware-attack-looks-like/3269?tag=mantle_skin;content"> ready to remove them</a>.&#8221; If you receive this prompt, you should immediately exit your <a href="http://www.gainesvillecomputer.com/tag/browser" class="st_tag internal_tag" rel="tag" title="Posts tagged with Browser">browser</a> and close any running programs that appear to be software installers like <a href="http://www.zdnet.com/photos/mac-malware-in-the-wild/6230011?seq=6&amp;tag=mantle_skin;content">this one</a>.  If you have already fallen for this trick and installed the software, then you are already infected. Unfortunately, Apple support has been less than helpful with resolving this problem for clients, with their <a href="http://www.zdnet.com/blog/bott/apple-to-support-reps-do-not-attempt-to-remove-malware/3362">official policy</a> being &#8220;Do not attempt to remove malware&#8221;. Users are directed to the app store, but not given any instructions on what to do. Fortunately, users have several options for removal.  First option: Manual removal</p><blockquote><p>Start in <a href="http://support.apple.com/kb/HT1455">safe mode</a> by turning off your computer completely.</p><ol><li>Press the power button to turn the computer back on.</li><li>Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone!</li><li>Release the Shift key when the gray Apple icon appears.</li><li>Once the computer has booted up, click on Finder (it is the blue happy face icon in the Dock)</li><li>Select Applications from the left pane of the window that appears</li><li><strong>Important: Follow this step carefully!</strong> Find MacDefender.app or MacProtector.app and click and hold the application (do not double-click!) While holding the click-button down drag the application to the trash can on the dock and release.<p><div class="wp-caption alignnone" style="width: 384px"><img title="Mac Virus removal" src="http://4.bp.blogspot.com/-iwOJTf3pY90/TcBlQEvkcsI/AAAAAAAABYE/S4DRKZE35K4/MACDefender_files.jpg" alt="remove malware from mac" width="374" height="262" /><p class="wp-caption-text">MacDefender removal</p></div></li><li>Open the Trash Can and verify that the application is now in the trash, then close the Trash window</li><li>Click and hold the Trash icon on the dock. On the menu that appears select &#8220;Empty Trash&#8221;</li><li>On the prompt &#8220;Are you sure you want to permanently empty the items in the Trash?&#8221; select Empty Trash</li><li>Reboot your computer as you normally would.</li><li>Open your browser of choice and reset it. To do this in safari select Safari from the toolbar and click &#8220;reset safari&#8221;</li><li>To prevent this problem in the future with safari click Safari in the toolbar and select Preferences.</li><li>Under the general tab unselect the checkmark next to Open &#8220;Safe&#8221; files including movies, pictures, sounds, PDF and text documents, and disk images and other archives.</li><li>Congratulations, Everything should be back to normal!</li></ol></blockquote><p>To remove the program automatically, you have a few options for virus scanners that can detect this malware.  Home Users: Sophos for Mac, which is available for home users for free from <a href="http://www.sophos.com/en-us/products/free-tools/sophos-antivirus-for-mac-home-edition/download.aspx">here</a> can detect this software.  Business Users: ClamXav is available free, and can be downloaded <a href="http://www.clamxav.com/">here</a>.  College Students: If you are a UF student, you are entitled to use McAfee VirusScan for Macintosh (Virex) through the University of Florida&#8217;s licensing. While connected to the UF network you can download the software <a href="https://files.software.ufl.edu/package_dm.cgi/mcafee/mac.html">here</a>.</p> ]]></content:encoded> <wfw:commentRss>http://www.gainesvillecomputer.com/blog/malware-wave-hits-macintosh.html/feed</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item><title>When the Cloud Breaks</title><link>http://www.gainesvillecomputer.com/blog/google-apps-cloud-services-in-business.html</link> <comments>http://www.gainesvillecomputer.com/blog/google-apps-cloud-services-in-business.html#comments</comments> <pubDate>Thu, 20 Jan 2011 16:12:22 +0000</pubDate> <dc:creator>Kevin Hart</dc:creator> <category><![CDATA[Blog]]></category> <category><![CDATA[1000]]></category> <category><![CDATA[1301]]></category> <category><![CDATA[Amazon]]></category> <category><![CDATA[Apps]]></category> <category><![CDATA[best technology]]></category> <category><![CDATA[Cloud]]></category> <category><![CDATA[Critical Issues]]></category> <category><![CDATA[edition]]></category> <category><![CDATA[Emergence]]></category> <category><![CDATA[End Users]]></category> <category><![CDATA[Entity does not exist]]></category> <category><![CDATA[error]]></category> <category><![CDATA[Google]]></category> <category><![CDATA[Google Apps]]></category> <category><![CDATA[Grandparents]]></category> <category><![CDATA[Guarantees]]></category> <category><![CDATA[information technology departments]]></category> <category><![CDATA[Mail]]></category> <category><![CDATA[non-profit institution]]></category> <category><![CDATA[old adage]]></category> <category><![CDATA[physical hardware]]></category> <category><![CDATA[profit institution]]></category> <category><![CDATA[Recourse]]></category> <category><![CDATA[saas]]></category> <category><![CDATA[Service]]></category> <category><![CDATA[Shortcomings]]></category> <category><![CDATA[support]]></category> <category><![CDATA[Terrible Things]]></category> <category><![CDATA[Uptime]]></category> <category><![CDATA[vaporware]]></category><guid isPermaLink="false">http://www.gainesvillecomputer.com/?p=586</guid> <description><![CDATA[Recovering when Google Apps fails the Enterprise This is a story about IT, the cloud and all the great and terrible things that happen when the two come together.  In many ways cloud computing and Software as a Service (SaaS) is a blessing for understaffed, overworked Information Technology departments who are expected to deliver the...]]></description> <content:encoded><![CDATA[<h2>Recovering when Google Apps fails the Enterprise</h2><p>This is a story about IT, the <a href="http://www.gainesvillecomputer.com/tag/cloud" class="st_tag internal_tag" rel="tag" title="Posts tagged with Cloud">cloud</a> and all the great and terrible things that happen when the two come together.  In many ways <a href="http://www.gainesvillecomputer.com/tag/cloud" class="st_tag internal_tag" rel="tag" title="Posts tagged with Cloud">cloud</a> computing and Software as a Service (SaaS) is a blessing for understaffed, overworked Information Technology departments who are expected to deliver the best technology has to offer with 100% uptime and no budget.  With the <a href="http://www.gainesvillecomputer.com/tag/emergence" class="st_tag internal_tag" rel="tag" title="Posts tagged with Emergence">emergence</a> of web enabled services from major vendors like Amazon, Microsoft, and Google the  age old question posed to IT professionals — <em>is it free </em>— can finally be answered with a resounding <em><strong>yes! </strong>(At least for the basic version).</em></p><p>But like many of our grandparents have said before, experience has taught that the old adage remains: you get what you pay for. Sure, the service might be free, but with no service level agreement (SLA) there is no recourse when there is an email outage such as the <a href="http://www.pcworld.com/article/160153/gmail_outage_marks_sixth_downtime_in_eight_months.html">6 our more outages</a> that affected Google Mail in 2009.  But worry not end users! There are <a href="http://www.google.com/apps/intl/en/business/features.html">paid upgrades</a> available that include an SLA guaranteeing 99.9% uptime as well as phone and email support for critical issues.  At $50 per user per year this sounds like a steal!</p><h3><span style="font-weight: normal;">What <em>exactly</em> do they mean by <em>uptime</em> and <em>critical</em>?</span></h3><p><span style="font-weight: normal;">It all looks great on paper; there is no need to maintain physical hardware assets, no IT employees to pay, and the cost is less than licensing alone for most standalone solutions! Unfortunately, these marketing guarantees look like vaporware when the data hits the router. </span></p><p><span style="font-weight: normal;">To illustrate the shortcomings in the cloud, let&#8217;s use a real life example. A not for profit customer we&#8217;ll call &#8220;Charity X&#8221; wanted to reduce overhead and improve services for their staff. After over a decade of handling email and services internally, they decided it was time to move to the cloud.  Fortunately for them, as a not for profit institution they qualified for the non-profit edition of google apps.  <em>Great!</em> </span></p><p><span style="font-weight: normal;">Here&#8217;s the benefits they sought:</span></p><blockquote><ol><li>We can reduce our bandwidth use by not handling email ourselves</li><li>Our server resources will be freed up and can be used for other purposes</li><li>We can provide better webmail for our employees.</li><li>We get access to shared resources such as contact management and documents that are &#8216;<em>in the cloud</em>&#8216;</li></ol></blockquote><p>The reality though was that this change wasn&#8217;t as simple as they had expected. It wasn&#8217;t a matter of <em>click migrate users</em>.</p><p>That&#8217;s when Charity X called me.</p><p>I began with configuring their Google Apps account and going through the process of upgrading it to the non-profit edition. I migrated their user&#8217;s mail using the built in migration tools, and I synchronized the user accounts with Google Apps Directory Sync <a href="http://www.gainesvillecomputer.com/tag/tool" class="st_tag internal_tag" rel="tag" title="Posts tagged with Tool">Tool</a> (GADS).  And that is where the utilities fell short.  It appears that Google <em>thought</em> about the idea of users synchronizing their active directory passwords with Google Apps.  I emphasize thought, because apparently that is as far as Google got.  Want Single Sign On? Want Synchronized passwords using LDAP or AD? Time to turn to third party tools.  Okay, fair enough. Third party tools are available to do this, and they work. No harm, no foul. But a little more documentation on the subject wouldn&#8217;t hurt.</p><p>Then all hell broke loose. A handful of users could not login to their Google Accounts. So the hunt for the cause began.</p><blockquote><p>Were they suspended? — No!</p><p>Were they using the wrong password — No!</p><p>Could I update their password — No?</p></blockquote><p>Strangely I could not update their user accounts using the web interface.  Any change — password, nicknames, email routing, names — resulted in an unknown error #1000.</p><p>Okay, I thought. It says to try again later, but I should be able to update their password using GADS.</p><blockquote><p>GADS FAIL — 1301 Entity does not exist!</p></blockquote><p>The GADS logs indicated that the user does not exist. That was unexpected since I had just looked at the user&#8217;s information in the web interface and it most certainly did exist.</p><h3>Ticket Time</h3><p>Time for that support to kick in! Since this was a non-profit edition, support is included. So I clicked support and followed the routing questions. Google determined that this was not a &#8216;critical&#8217; issue since the service was not down completely, and I can&#8217;t say I disagreed. Google said the only support option available is esupport.</p><p>I filled out the form, and was quickly greeted with a friendly email from one of their customer service representatives. The representative worked with me to quickly determine that this issue was beyond his level of expertise and escalated the ticket to a specialist.</p><p>So far so good.</p><p>I then waited for 3 days. I received inquiries from staff about when they could check their email. When would it be fixed? They had deadlines and important matters that needed to be dealt with in their inboxes.</p><p>I asked support, which responded that they &#8220;don&#8217;t know any workarounds at the moment.&#8221; The only possibility that we were able to come up with was to delete the account and recreate it &#8211; not a very good solution since all mail would be lost between the transition and the time the account could be recreated.</p><p>So we waited some more. The email could not even be forwarded for affected users — any changes to email routing resulted in an unknown error.</p><p>A week passed, so I posted to Google&#8217;s support forum hoping someone — anyone — would have a suggestion on how to fix or workaround the issue. User after user reported similar problems since Google&#8217;s transition of Apps users to Google Accounts, but there were no resolutions other than to wait for manual intervention by a Google employee.</p><h3>Time keeps on ticking</h3><p>After eight days of waiting I came to a solution on my own.</p><p>Since it appeared that the accounts were partially created (they appeared in the web interface and could receive email but could not be modified or access services) it appeared their had been an error in how the accounts were processed during creation. It seemed clear to me that the problem was an inconsistency in Google&#8217;s infrastructure. Removing the accounts would allow the systems to agree on the account&#8217;s status, but could they both be made to agree that the accounts existed?  Perhaps I could force Google to recreate the already existing accounts without losing the current data.</p><p>I attempted to rerun the transition to Google Accounts on the affected users manually, but despite the auto-fill recognizing their usernames, when I clicked next I was given an error that the accounts did not exist.</p><p>My next approach was to create new users with the same names using the dashboard. This time I was told there was an error because the accounts did exist. Clearly there were two separate systems being queried.</p><p>It occurred to me that I might be able to get more useful error messages by going to the command-line. So I installed <a href="http://code.google.com/p/google-apps-manager/">Google Apps Manager</a>, which is also known as GAM. GAM uses the Google Apps provisioning API to interact with the Google Apps account.</p><p>I ran a number of queries on accounts I knew were affected using GAM to see what happened.  While queries would return data about the username, nicknames, and whether they had agreed to the terms of service, the users could not be modified, returning the error &#8220;1301 entity does not exist&#8221;. So I tried to create the user again, which had an unexpected result.</p><blockquote><p>ServerBusy(1001)</p></blockquote><p><strong>Strangely, I was told that the system was busy. So I waited and tried again.</strong></p><blockquote><p>EntityExists(1300)</p></blockquote><p>As I suspected, it told me the account already existed. But out of curiosity, I tried to login.</p><h3>It worked</h3><p><span style="font-weight: normal;">For whatever reason, I was now able to login to the affected account. I tried another account.</span></p><blockquote><p><span style="font-weight: normal;">ServerBusy(1001)</span></p></blockquote><p><span style="font-weight: normal;">Thinking maybe this error meant more than it was letting on, I attempted to login to this second account before trying again. This account also now worked as expected.</span></p><p><span style="font-weight: normal;">I checked the dashboard and the web interface now worked as expected on these accounts as well.</span></p><p><span style="font-weight: normal;">While the response was strange, whatever happened on the server end appeared to correct this problem, so I ran a script that contained all affected users and resolved the problems on the remaining accounts.</span></p><h2><span style="font-weight: normal;">The cloud needs shock absorbers</span></h2><p>Charity X is now working merrily away using Google Apps, Docs, and other tools in the cloud, but the transition has made it clear to management that there isn&#8217;t a magic oven that you can just &#8220;set and forget&#8221; when it comes to IT. While there is still a great value and savings to be had in the cloud, this downtime is disconcerting as an IT administrator.  When I run my own systems, I know what is happening behind the scenes, and if things go wrong I know where to look for the answers.  With hosted services I am at the mercy of third parties to provide adequate documentation and timely support. Even if my work is not the cause of the problem, I am still expected to deliver solutions to my customers quickly. When I can&#8217;t look under the hood, I need partners that can resolve problems in hours — not weeks. Customer support means providing actual solutions. Simply acknowledging a problem is not enough.</p><p>When cloud providers are vying for access to lucrative contracts with state and federal agencies and large <a href="http://www.gainesvillecomputer.com/tag/corporations" class="st_tag internal_tag" rel="tag" title="Posts tagged with Corporations">corporations</a> it is important that they remember that each customer counts. When a user can&#8217;t access their email it might not be considered critical to Microsoft or Google, but it is a critical issue to that user.  A week of downtime is simply unacceptable to users, especially if the affected user happens to be a decision maker.</p><p>I look forward to cloud services that work like a magic oven, but for the foreseeable future I see only job security in <em>the cloud</em>.</p> ]]></content:encoded> <wfw:commentRss>http://www.gainesvillecomputer.com/blog/google-apps-cloud-services-in-business.html/feed</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item><title>Libre Office and Open Office JRE problem on Macintosh 10.6 can be easily fixed</title><link>http://www.gainesvillecomputer.com/blog/libre-office-and-open-office-jre-problem-on-macintosh-10-6-can-be-easily-fixed.html</link> <comments>http://www.gainesvillecomputer.com/blog/libre-office-and-open-office-jre-problem-on-macintosh-10-6-can-be-easily-fixed.html#comments</comments> <pubDate>Wed, 19 Jan 2011 14:59:59 +0000</pubDate> <dc:creator>Kevin Hart</dc:creator> <category><![CDATA[Blog]]></category> <category><![CDATA[All Sorts]]></category> <category><![CDATA[click]]></category> <category><![CDATA[Control]]></category> <category><![CDATA[dialogue boxes]]></category> <category><![CDATA[dialogue boxes Folders]]></category> <category><![CDATA[dylib]]></category> <category><![CDATA[error]]></category> <category><![CDATA[Folders]]></category> <category><![CDATA[Icon]]></category> <category><![CDATA[Lib]]></category> <category><![CDATA[Libre]]></category> <category><![CDATA[Libre Office]]></category> <category><![CDATA[Macintosh]]></category> <category><![CDATA[macintosh computer]]></category> <category><![CDATA[Neo]]></category> <category><![CDATA[neo-office]]></category> <category><![CDATA[Open]]></category> <category><![CDATA[open office]]></category> <category><![CDATA[openoffice.org]]></category> <category><![CDATA[Package Contents]]></category> <category><![CDATA[radio button]]></category> <category><![CDATA[Radio Click]]></category> <category><![CDATA[select show]]></category><guid isPermaLink="false">http://www.gainesvillecomputer.com/?p=560</guid> <description><![CDATA[If you are using newer versions of Open Office or Libre Office on a macintosh computer you might experience the dreaded JRE error. This error causes all sorts of problems including causing the program to freeze and making it impossible to cancel out of some dialogue boxes. Fortunately, there is a fix.  For those of...]]></description> <content:encoded><![CDATA[<p>If you are using newer versions of <a href="http://www.gainesvillecomputer.com/tag/open-office" class="st_tag internal_tag" rel="tag" title="Posts tagged with open office">Open Office</a> or Libre Office on a macintosh computer you might experience the dreaded JRE error. This error causes all sorts of problems including causing the program to freeze and making it impossible to cancel out of some dialogue boxes.</p><p>Fortunately, there is a fix.  For those of you who need a quick and simple fix, I recommend using <a href="http://www.neooffice.org/neojava/en/maindownload.php">neo office 3.1</a>, which does not experience these issues. For those of you who want to use the latest and greatest from openoffice.org or LibreOffice, there is a relatively simple fix.</p><p>First, you will need to make sure your office program is closed.</p><p>Next, go to finder and control+click your office program&#8217;s icon.  On the menu that appears, select &#8220;Show <a href="http://www.gainesvillecomputer.com/tag/package-contents" class="st_tag internal_tag" rel="tag" title="Posts tagged with Package Contents">Package Contents</a>&#8221;.</p><p>Then open the folders:</p><blockquote><p>Contents &gt; basis-link &gt; ure-link &gt; lib</p></blockquote><p>You&#8217;re almost there! Only three more steps!</p><p>Now you need to move the files &#8220;libjvmfwk.dylib.3&#8243; and &#8220;sunjavaplugin.dylib&#8221; to the trash.</p><p>Finally, download these replacement files: <a href="ftp://qa-upload.services.openoffice.org/jl162/libjvmfwk.dylib.3" target="_blank">libjvmfwk.dylib.3</a> and <a href="ftp://qa-upload.services.openoffice.org/jl162/sunjavaplugin.dylib" target="_blank">sunjavaplugin.dylib</a> and put them in the folder you just deleted the originals from.</p><p>Now when you restart Open Office/Libre Office select:</p><p><a href="http://www.gainesvillecomputer.com/wp-content/uploads/2011/01/libre-office-preferences-mac.jpg" rel="shadowbox[sbpost-560];player=img;"><img class="size-full wp-image-562 alignleft" title="libre office preferences mac" src="http://www.gainesvillecomputer.com/wp-content/uploads/2011/01/libre-office-preferences-mac.jpg" alt="" width="102" height="99" /></a></p><blockquote><p>[Program Name] &gt;Preferences &gt; [Program Name] &gt; Java</p></blockquote><p>Select the radio button and click OK.</p><p style="text-align: center;"><a href="http://www.gainesvillecomputer.com/wp-content/uploads/2011/01/libre-office-fix-jre-mac.jpg" rel="shadowbox[sbpost-560];player=img;"><img class="aligncenter size-full wp-image-561" title="libre office fix jre mac" src="http://www.gainesvillecomputer.com/wp-content/uploads/2011/01/libre-office-fix-jre-mac.jpg" alt="" width="501" height="275" /></a></p><p>All done! Your program should now work correctly!</p> ]]></content:encoded> <wfw:commentRss>http://www.gainesvillecomputer.com/blog/libre-office-and-open-office-jre-problem-on-macintosh-10-6-can-be-easily-fixed.html/feed</wfw:commentRss> <slash:comments>4</slash:comments> </item> <item><title>Wikileaks supporters cause payment processing outages, down Mastercard website</title><link>http://www.gainesvillecomputer.com/blog/wikileaks-supporters-cause-payment-processing-outages-down-mastercard-website.html</link> <comments>http://www.gainesvillecomputer.com/blog/wikileaks-supporters-cause-payment-processing-outages-down-mastercard-website.html#comments</comments> <pubDate>Wed, 08 Dec 2010 14:52:56 +0000</pubDate> <dc:creator>Kevin Hart</dc:creator> <category><![CDATA[Blog]]></category> <category><![CDATA[4chan]]></category> <category><![CDATA[Amazon]]></category> <category><![CDATA[Bad Reputation]]></category> <category><![CDATA[chan]]></category> <category><![CDATA[connection]]></category> <category><![CDATA[content delivery network]]></category> <category><![CDATA[Ddos]]></category> <category><![CDATA[Denial]]></category> <category><![CDATA[Denial Of Service]]></category> <category><![CDATA[Denial Of Service Attacks]]></category> <category><![CDATA[Dos Attack]]></category> <category><![CDATA[Ecommerce Website]]></category> <category><![CDATA[Essential Services]]></category> <category><![CDATA[geographic zone]]></category> <category><![CDATA[international boundaries]]></category> <category><![CDATA[Mastercard Visa]]></category> <category><![CDATA[payment]]></category> <category><![CDATA[Payment Processing]]></category> <category><![CDATA[Paypal]]></category> <category><![CDATA[Simultaneous Connections]]></category> <category><![CDATA[threat identification]]></category> <category><![CDATA[Web Operations]]></category> <category><![CDATA[Web Performance]]></category> <category><![CDATA[Websites Work]]></category> <category><![CDATA[Wikileaks]]></category><guid isPermaLink="false">http://www.gainesvillecomputer.com/?p=549</guid> <description><![CDATA[If you run an ecommerce website and notice orders seem unusually slow today, it could be that payments are not being properly processed. Mastercard, Visa, Paypal, Amazon, and other companies who have cut off service to Wikileaks have suffered attacks on their websites by the groups 4chan and &#8220;anonymous&#8221; who are using Direct Denial of...]]></description> <content:encoded><![CDATA[<p>If you run an ecommerce website and notice orders seem unusually slow today, it could be that payments are not being properly processed.  Mastercard, Visa, Paypal, Amazon, and other companies who have cut off service to Wikileaks have suffered attacks on their websites by the groups <a href="http://www.gainesvillecomputer.com/tag/4chan" class="st_tag internal_tag" rel="tag" title="Posts tagged with 4chan">4chan</a> and &#8220;anonymous&#8221; who are using Direct Denial of Service Attacks to slow or halt web operations at these companies.  Denial of Service, also known as a DOS attack or ddos, works by creating tens of thousands or sometimes millions of simultaneous connections to a website, overwhelming it and causing it to slow down or fail.</p><p>Mastercard has been the most recent victim of this attack, as the group 4chan has been confirmed to have brought their website down completely, and there are unconfirmed reports that payment processing has also been affected.  Paypal and Amazon have also been attacked by a group calling itself Anonymous, but so far have been able to withstand the attacks.</p><p>Using ddos against a website is illegal in most countries, but it can be difficult to stop since it often involves thousands of computers that are typically across several <a href="http://www.gainesvillecomputer.com/tag/international-boundaries" class="st_tag internal_tag" rel="tag" title="Posts tagged with international boundaries">international boundaries</a> or on separate networks.</p><p>Fortunately our customers are given protection from this sort of attack. We use a variety of threat identification tools, redundancy, and <a href="http://www.gainesvillecomputer.com/tag/connection" class="st_tag internal_tag" rel="tag" title="Posts tagged with connection">connection</a> throttling to ensure our websites work reliably.  Our systems employ a content delivery network that separates our systems geographically, so that an attack from one area of the world does not affect web performance in another geographic zone. We also detect unusual activity such as large numbers of requests or unusual requests from computers and check each computer&#8217;s <a href="http://www.gainesvillecomputer.com/tag/connection" class="st_tag internal_tag" rel="tag" title="Posts tagged with connection">connection</a> against a variety of databases to determine if it has a good or <a href="http://www.gainesvillecomputer.com/tag/bad-reputation" class="st_tag internal_tag" rel="tag" title="Posts tagged with Bad Reputation">bad reputation</a> online. If all else fails, we use a throttling mechanism that reduces the load on our servers by turning off non-essential services. We then offload content onto backup servers to handle the added load.  We even keep regular backups on and offsite to get things back up and running in the case of a hardware failure or natural disaster.</p><p>There are some things money can&#8217;t buy, but secure reliable hosting can be found at GainesvilleComputer.com. When you use Gainesville Computer you can be confident your website will continue at peak performance even under the most stressful conditions the net has to offer!</p> ]]></content:encoded> <wfw:commentRss>http://www.gainesvillecomputer.com/blog/wikileaks-supporters-cause-payment-processing-outages-down-mastercard-website.html/feed</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item><title>Recover missing music and media after iphone update</title><link>http://www.gainesvillecomputer.com/blog/recover-missing-music-and-media-after-iphone-update.html</link> <comments>http://www.gainesvillecomputer.com/blog/recover-missing-music-and-media-after-iphone-update.html#comments</comments> <pubDate>Tue, 23 Nov 2010 18:59:50 +0000</pubDate> <dc:creator>Kevin Hart</dc:creator> <category><![CDATA[Blog]]></category> <category><![CDATA[Apple]]></category> <category><![CDATA[click music]]></category> <category><![CDATA[computer]]></category> <category><![CDATA[Download Music]]></category> <category><![CDATA[gainesville-fl-computer]]></category> <category><![CDATA[ios]]></category> <category><![CDATA[iphone]]></category> <category><![CDATA[ipod]]></category> <category><![CDATA[Itunes]]></category> <category><![CDATA[jre-error-when-opening-libre-office]]></category> <category><![CDATA[music]]></category> <category><![CDATA[Music Media]]></category> <category><![CDATA[Music Photos]]></category> <category><![CDATA[Music Song]]></category> <category><![CDATA[Recover]]></category> <category><![CDATA[Running]]></category> <category><![CDATA[suffering]]></category> <category><![CDATA[sync]]></category> <category><![CDATA[update]]></category> <category><![CDATA[Videos]]></category><guid isPermaLink="false">http://www.gainesvillecomputer.com/?p=539</guid> <description><![CDATA[Many users are missing media from their touch devices after upgrading to 4.2 - a simple fix can restore your missing songs, videos, and photos.]]></description> <content:encoded><![CDATA[<p>If you recently upgraded your iphone or ipod to the new iOS 4.2, then you might be shocked to find all your media is missing. If your videos appear non existent or your music and photos have vanished after running the <a href="http://www.gainesvillecomputer.com/tag/update" class="st_tag internal_tag" rel="tag" title="Posts tagged with update">update</a> there is no need to fear! You are likely suffering from the iOS 4 No Content you can download music from iTunes bug.</p><p>A simple fix for this problem is to connect your  idevice to your computer and allow iTunes to <a href="http://www.gainesvillecomputer.com/tag/open" class="st_tag internal_tag" rel="tag" title="Posts tagged with Open">open</a>.</p><p>Next, select the the phone or ipod touch from the list of devices and click &#8220;Music&#8221;.</p><p>Play a song from the library and then re-<a href="http://www.gainesvillecomputer.com/tag/sync" class="st_tag internal_tag" rel="tag" title="Posts tagged with sync">sync</a>.</p><p>Finally, click eject and disconnect your apple touch device from the computer.</p><p>Everything should now be back to normal!</p> ]]></content:encoded> <wfw:commentRss>http://www.gainesvillecomputer.com/blog/recover-missing-music-and-media-after-iphone-update.html/feed</wfw:commentRss> <slash:comments>3</slash:comments> </item> </channel> </rss>
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